Privacy Policy

Effective: May 20, 2026

1. Information We Collect

When you use our website or book a consultation, we may collect:

• Contact information: Name, email address, phone number
• Business information: Company name, industry, business type
• Project details: Information you share about your operations, pain points, and requirements during consultations
• Usage data: Pages visited, referral source, browser type, IP address (collected via standard analytics)

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries and consultation requests
• Prepare proposals and deliver custom system builds
• Send project updates and support communications
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Storage & Security

Your data is stored on secured servers with encryption in transit (TLS 1.3) and at rest. We use Supabase (hosted on AWS) for database storage and follow industry-standard access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

Our website and systems may use the following third-party services:

• Traftt: Booking and scheduling (their privacy policy applies to booking data)
• n8n: Workflow automation for lead processing
• Supabase: Database and authentication
• Analytics: We may use privacy-friendly analytics to understand site usage

5. Cookies

We use minimal, functional cookies only. We do not use advertising cookies or sell cookie data. Any analytics cookies used are anonymized and cannot identify you personally.

6. Your Rights

You may:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at piko@centernode.host.

7. Data Retention

We retain your information as long as necessary to provide our services, or as required by law. Lead data is retained for 3 years. You may request earlier deletion.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. International Users

Our services are operated from the United States. If you access our site from outside the US, your data may be transferred to and processed in the US. By using our services, you consent to this transfer.

10. Changes to This Policy

We may update this policy periodically. Material changes will be posted on this page with an updated effective date.

11. Contact

For privacy-related questions or data requests, contact us at piko@centernode.host.